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If you have a review or comment on a specific product, you can leave those on the appropriate product pages. However, if you'd like to leave a comment, complaint, or kudos about your experience with our website or your shopping experience in general, feel free to do that here. One small request we have before leaving a negative review is that you contact us directly to give us a chance to make it right. Mistakes happen but a company should be measured on how they deal with those mistakes.Thanks!


Average Rating: Average Rating: 5 of 5 5 of 5 Total Reviews: 947 Click Here to Write a Review »

  0 of 0 people found the following review helpful:
 
5 of 5 Great service October 18, 2021
Reviewer: John from Colorado Springs  
I ordered a custom ss pipe with welded fittings. The 1/2 npt fitting is actually a straight thread. I contacted support and Bobby was quick to respond with how it works. It allows the threaded fitting to bottom out and seal with an o-ring. Clever how that worked out.

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  0 of 2 people found the following review helpful:
 
1 of 5 Fitting has damaged threads October 16, 2021
Reviewer: Kevin from Pa  
Fitting arrived with damaged threads which caused co2 to drain out of tank and keg.


Brewhardware.com Response:

You didn't fill in enough information on the review for us to know who you are or what fitting you're referring to. You definitely did not contact us to allow us to make it right or to troubleshoot the problem.

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  0 of 0 people found the following review helpful:
 
5 of 5 They treat me like I matter October 14, 2021
Reviewer: John Campbell from Las Cruces, NM  
Never in too much of a hurry to answer questions. Always feel like you're talking to your best friend. If you ask for advice you get honest opinion and they'll always let you know that YMMV. I have bought many items from Bobby and team over the past couple of years and their customer service and support is light years ahead of their competition.

Bottom line is if you really want an honest and straight answer to any brewing related question this is where you need to go to get it.

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  0 of 0 people found the following review helpful:
 
5 of 5 Outstanding Service October 12, 2021
Reviewer: GB from Minneapolis  
In this day and age, what a nice throwback to the old days, outstanding customer service and expert advice.  I will go out of my to buy from Bobby and team at BrewHardware from now on!

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  0 of 0 people found the following review helpful:
 
5 of 5 100% happy with purchases October 10, 2021
Reviewer: Dan from Boston  
I have been upgrading my system as I moved my gear into a new location, always found exactly what I need (fittings, lines, kettle attachments) on the site, everything has worked great, ships out super fast!

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