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If you have a review or comment on a specific product, you can leave those on the appropriate product pages. However, if you'd like to leave a comment, complaint, or kudos about your experience with our website or your shopping experience in general, feel free to do that here. One small request we have before leaving a negative review is that you contact us directly to give us a chance to make it right. Mistakes happen but a company should be measured on how they deal with those mistakes.Thanks!


Average Rating: 5 of 5 Total Reviews: 173 Click Here to Write a Review »

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Bobby's Great! June 21, 2017
Reviewer: Hugo Anderson from Simi Valley , CA United States  
Just wanted to thank Bobby for all his help coordinating my orders of parts for my electric brew set-up. I placed a large order all at once wanting to take advantage of the free shipping, but the SS Herms coil I wanted to include wasn't in stock. Not wanting to hold-up my project, I placed the order and reached out to Bobby by e-mail. Long story-short, we were able to get the coil and include it in the order. Just wanted to let others know of the great customer service I received! Thanks Bobby!


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U.K. Purchase May 15, 2017
Reviewer: Shaun Hale from Deal, Kent United Kingdom  
Would you believe in the uk I couldn't find any 3/8" barbs for corny disconnects! Trolled the net and found this site had exactly what I wanted. As I live in the uk I was expecting a slow service and maybe not even receive the items at all as I selected the cheapest method of postage £13 rather the £43+. Well How surprised was I! 2 days after the order I got confirmation of items sent, about a week later from ordering the items were posted through my door 😊
Not sure I would risk this with expensive items but still I'm very happy with the service I experienced from brewhardware so thank you guys and keep up the good work.

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Wish all businesses had this quality of service April 25, 2017
Reviewer: KQ from Paducah, KY United States  
Can't say enough good things about BrewHardware.  
I received a different model pump than the one I ordered.  I send an email on Saturday morning asking how to exchange them with the expectation it wouldn't be answered until Monday.  Bobby not only answered the email on Saturday, but shipped out the correct pump the same day.

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Great supplier April 24, 2017
Reviewer: Josh G. from Upstate, NY United States  
Item prices and shipping are very fair, everything shipped quickly and arrived fast. Any questions were promptly answered. I'll certainly be purchasing things from here again.

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Quick Shipping and Great Customer Service April 4, 2017
Reviewer: Colin Rogers from Liberty Township, OH United States  
I recently placed an order and was only going to be at the address (and in the country) for a few days.  I placed the order and immediately reached out to the brewhardware team to explain my situation and tight timings.  Bobby immediately got back to me and made sure the order was sent ASAP but also proposed a couple more options as a "just in case" the items wouldn't arrive in time.  Fortunately, the items arrived EARLY!  Overall, an extremely positive experience and I will definitely reach out to homebrewhardware in the future for my needs!

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