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If you have a review or comment on a specific product, you can leave those on the appropriate product pages. However, if you'd like to leave a comment, complaint, or kudos about your experience with our website or your shopping experience in general, feel free to do that here. One small request we have before leaving a negative review is that you contact us directly to give us a chance to make it right. Mistakes happen but a company should be measured on how they deal with those mistakes.Thanks!


Average Rating: Average Rating: 5 of 5 5 of 5 Total Reviews: 735 Click Here to Write a Review »

  0 of 0 people found the following review helpful:
 
1 of 5 5.00 shipping charge to ship a .65 o ring November 26, 2020
Reviewer: Jeremy Friend from Portland, OR United States  
I put in an order for over 700 dollars and everything is good except the first time I used the quick disconnects one of the orings broke in 2 pieces and I found it in my bazooka screen after I cleaned my mash tun... I thought no big deal and hopped on to order a replacement o ring but they were out of stock.... so I  put in a request to be notified when they were back in stock and had to suffer through a leaking connection in my mash tun for a couple of brewdays. I finally received a notice that they are back in stock for 0.65 which is fine but the only option for shipping is 5.00. This is outrageous. I can send you guys a stamp and an envelope to use and still save myself over 4.00. I went ahead and ordered 5 rings and I am still paying more to ship them than for the 5 items purchased. Please rationalize this for me.

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5 of 5 Quick cork purchase. November 23, 2020
Reviewer: Bernie Mc Elroy from Whitehouse Station  
Needed corks quickly since I hadn't watched how many of my stock I had used.  Placed an order on-line with the option to pick up at the store door.  Order placed on Thursday night, notified on Friday morning the order was ready, picked up corks that afternoon.  Quick, easy, and complete as always.  Great customer service despite COVID.

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5 of 5 I feel REALLY lucky to have this shop so close. November 23, 2020
Reviewer: Derek from Union Township, NJ  
The selections and range of products are incredible, prices are fair and Bobby knows his stuff for whenever you want to litmus check your plans/logic. I've never had an issue where I wasn't able to get something that I needed and have brewed some really great recipes from their database. I'm so happy that they've been able to survive the covid mess and encourage folks to keep supporting them.

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1 of 5 Still waiting November 20, 2020
Reviewer: bob wallace from Excelsior MN  
For order coming USPS 9405511202555298639131. Supposed to arrive Nov 7th as of 11/20 still no order.  Was told in an email they will resend two weeks ago. Still nothing

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5 of 5 Great Company to do business with. November 13, 2020
Reviewer: Wayne from Kenai,AK  
First choice I go to, fast service and quality products. Packages always arrive in top notch shape. I`am a big fan of your ss cam locks and pressure fittings.

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